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Perspectives on leadership, business development, marketing and communication.

Communication

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The Key To Creating A Message That Resonates

By Eric Fletcher on July 29, 2013
Posted in Business Development, Communication, Marketing

The axiom says perception is reality.

Translation — as if to taunt marketers and…
Continue Reading The Key To Creating A Message That Resonates

The Question That Will Unlock The Cross Selling Challenge

By Eric Fletcher on July 18, 2013
Posted in Art of Listening, Business Development, Communication

We have all witnessed how quickly the wheels can fly off even the best initiative…
Continue Reading The Question That Will Unlock The Cross Selling Challenge

Deliver The Experience Or Lose The Relationship

By Eric Fletcher on April 8, 2013
Posted in Art of Listening, Business Development, Client Feedback, Communication, Customer Experience, Marketing

A few might dispute the notion, but most will agree — relationship trumps everything.

Whether…
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Why Storytelling Resonates

By Eric Fletcher on March 27, 2013
Posted in Communication, Leadership

Some impressions are indelible.

The golden sun, slowly dropping from view on a perfect horizon;…
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What Sunday News Shows Would Sound Like If Mom Were A Producer

By Eric Fletcher on March 3, 2013
Posted in Art of Listening, Communication, Leadership

Sunday’s talk shows prompted a ridiculous line of thinking. I wonder what might happen if …
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5 CMOs Identify The Characteristics of Successful Teams

By Eric Fletcher on February 4, 2013
Posted in Business Development, Communication, Leadership, Marketing, Strategic Planning

Strategy, no matter how insightful and comprehensive, does not insure execution. Action plans, no matter…
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In Search of Everyday Peace Makers: A Holiday Wish

By Eric Fletcher on December 19, 2012
Posted in Art of Listening, Communication, Leadership

It is the aspiration shared on countless seasonal greetings — peace on earth.  Music and…
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Life Is More Than Black & White, “Red” or “Blue”: A Thanksgiving Perspective

By Eric Fletcher on November 20, 2012
Posted in Art of Listening, Communication, Leadership

There are a few things that are clearly either black or white. But very few.
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The Message That Connects

By Eric Fletcher on October 31, 2012
Posted in Branding, Business Development, Communication, Leadership, Marketing, Social Media

Marshall McLuhan — a godfather of 20th-century communication theory — characterized one of the challenges…
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Measuring What Matters

By Eric Fletcher on October 24, 2012
Posted in Business Development, Communication, Leadership, Marketing, Social Media

We measure everything.

With a keen eye on established benchmarks, we consider every implication of…
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About this blog

Conversation is a critical cornerstone of dynamic relationships. For anyone attempting to connect and communicate — whether at a personal, team or community level — the higher quality the dialogue, the more dynamic the connection. And the better the fodder, the better the conversation. That’s where we begin here. Our preoccupation is the multi-faceted discussion of marketing and business development.

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