
“What is the one piece of advice you’d offer that will improve any conversation we
Continue Reading Be Curious
“What is the one piece of advice you’d offer that will improve any conversation we…
Continue Reading Be Curious
Don’t look now, but conversations are becoming increasingly rare.
The fact that there are plenty of attempts at messaging doesn’t mean any real conversations are taking place…
Just because there is measurable attention being paid to a given topic or hundreds of hours of talk devoted to a critical issue is no guarantee of progress.
Need a stark case-in-point?Continue Reading Oh No! Not the same conversation…again!
When was the last time you were in a room where the problem was a shortage of talk?
Each of us has an experience, a perspective or an insight (or two) worth sharing. The challenge, at least as it relates to building productive relationships, is that some of us (I’m looking in the mirror, FYI) act like the insight is so grand as to warrant the lion’s share of attention in any room.
So there is almost never a shortage of talk.
Meanwhile, interactions where the objective is to listen, intent on learning, are rare.
If you’ve encountered anyone skilled at purposeful listening it might have made you a bit uncomfortable. It almost certainly made an impression.
Continue Reading Is Anyone Really Listening?

When your audience or market believes you always have their best interest at heart, every…
Continue Reading The Ultimate Building Block For Communication During Crisis
Finally! The firm I was working with had been invited to make a pitch to…
Continue Reading Is Your Target Dozing While You’re Pitching? | Building A Biz Dev Plan – Part 7
At some point, given the right topic, almost everyone will have a moment worth sharing.
Continue Reading Who Is Really The Smartest One In The Room?
Business development is not complicated.
Hard work? Indeed…because effective business development (especially in a professional…
Continue Reading The Simple Complications of Business Development
From the sublime (Abraham Lincoln’s Second Inaugural for example) to the ridiculous (see the latest …
Continue Reading They Don’t Pass Out Awards For Listening
All listening is not the same.
Consider the differences in the way you listen to…
Continue Reading Why Listening Should Be Your #1 Business Development Action Item
When it comes to the challenges of communicating — telling a story, marketing a practice,…
Continue Reading We Might As Well Be Speaking A Foreign Language