Fred Reicheld

Entertaining The Ultimate Business Development Question

By Eric Fletcher on December 7, 2016

Posted in Art of Listening, Business Development, Client Feedback

Several years ago Fred Reichheld, among others, began working on a conversation and a…
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About this blog

Conversation is a critical cornerstone of dynamic relationships. For anyone attempting to connect and communicate — whether at a personal, team or community level — the higher quality the dialogue, the more dynamic the connection. And the better the fodder, the better the conversation. That’s where we begin here. Our preoccupation is the multi-faceted discussion of marketing and business development.

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