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Perspectives on leadership, business development, marketing and communication.

Communication

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What Does It Take To Turn Contacts and Connections Into Productive Relationships?

By Eric Fletcher on May 3, 2016
Posted in Art of Listening, Business Development, Client Feedback, Communication, Customer Experience

It is news to no one that when it comes to business development in the…
Continue Reading What Does It Take To Turn Contacts and Connections Into Productive Relationships?

Dialogue Is Dead (And Our Ability To Disagree Is Disappearing)

By Eric Fletcher on July 30, 2015
Posted in Art of Listening, Communication, Leadership, Values In Today's Marketplace

skeleton on computerI remember when we used to be able to disagree.

Friends could vigorously debate, and…
Continue Reading Dialogue Is Dead (And Our Ability To Disagree Is Disappearing)

The Possibilities Of A Better Conversation

By Eric Fletcher on June 22, 2015
Posted in Art of Listening, Communication, Leadership, Values In Today's Marketplace

Having their classes in a cafeFace it. Most of us have hands-on experience with the truism, those who ignore history …
Continue Reading The Possibilities Of A Better Conversation

Listen Up! Great Communication Does Not Begin With The Message

By Eric Fletcher on May 18, 2015
Posted in Art of Listening, Communication

Magnified Hearing(Note: This article was written for and originally published by Brand Quarterly in March 2015.)…
Continue Reading Listen Up! Great Communication Does Not Begin With The Message

3 Keys To Preventing Excellence From Slipping Between The Lines

By Eric Fletcher on March 13, 2015
Posted in Art of Listening, Communication, Customer Experience

In the 1980’s there were few management conversations, conferences, seminars or workshops that didn’t have…
Continue Reading 3 Keys To Preventing Excellence From Slipping Between The Lines

Too Busy Being Fabulous…And Other Roadblocks To Conversations That Matter

By Eric Fletcher on January 19, 2015
Posted in Art of Listening, Communication, Leadership, Values In Today's Marketplace

An Atheist, A Christian and a Buddhist Walk Into A Bar. . .

The…
Continue Reading Too Busy Being Fabulous…And Other Roadblocks To Conversations That Matter

Want To Communicate And Market? 3 Keys To Language That Resonates

By Eric Fletcher on November 25, 2014
Posted in Art of Listening, Business Development, Communication

When it comes to the challenges of communicating — telling a story, marketing a practice,…
Continue Reading Want To Communicate And Market? 3 Keys To Language That Resonates

Leadership, Communication and the Gift of Self-Awareness

By Eric Fletcher on November 12, 2014
Posted in Art of Listening, Communication, Leadership

Extraordinary leadership — the kind that inspires and motivates over the long haul — comes…

Continue Reading Leadership, Communication and the Gift of Self-Awareness

A Blog Anchors Your Online Strategy — Here’s Why…

By Eric Fletcher on October 15, 2014
Posted in Business Development, Communication, Leadership, Marketing, Social Media

McKeown_Kevin_LI 2014Note: Kevin McKeown is a colleague, a friend, and a thought leader on blogging, social…

Continue Reading A Blog Anchors Your Online Strategy — Here’s Why…

Want To Instigate Dialogue and Lead? Choose Your Words Carefully.

By Eric Fletcher on August 22, 2014
Posted in Art of Listening, Communication, Leadership, Marketing, Values In Today's Marketplace

Words matter. If the goal is to connect and build bridges, you’ll choose them…
Continue Reading Want To Instigate Dialogue and Lead? Choose Your Words Carefully.

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About this blog

Conversation is a critical cornerstone of dynamic relationships. For anyone attempting to connect and communicate — whether at a personal, team or community level — the higher quality the dialogue, the more dynamic the connection. And the better the fodder, the better the conversation. That’s where we begin here. Our preoccupation is the multi-faceted discussion of marketing and business development.

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