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Perspectives on leadership, business development, marketing and communication.

Art of Listening

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Want To Communicate And Market? 3 Keys To Language That Resonates

By Eric Fletcher on November 25, 2014
Posted in Art of Listening, Business Development, Communication

When it comes to the challenges of communicating — telling a story, marketing a practice,…
Continue Reading Want To Communicate And Market? 3 Keys To Language That Resonates

Leadership, Communication and the Gift of Self-Awareness

By Eric Fletcher on November 12, 2014
Posted in Art of Listening, Communication, Leadership

Extraordinary leadership — the kind that inspires and motivates over the long haul — comes…

Continue Reading Leadership, Communication and the Gift of Self-Awareness

Want To Instigate Dialogue and Lead? Choose Your Words Carefully.

By Eric Fletcher on August 22, 2014
Posted in Art of Listening, Communication, Leadership, Marketing, Values In Today's Marketplace

Words matter. If the goal is to connect and build bridges, you’ll choose them…
Continue Reading Want To Instigate Dialogue and Lead? Choose Your Words Carefully.

3 Keys To An Authentic Voice — The Building Block of Social Media Marketing Success

By Eric Fletcher on July 24, 2014
Posted in Art of Listening, Communication, Marketing, Social Media

Dispute its reach if you like. Bemoan its shortcomings. Even refuse to participate (if you…
Continue Reading 3 Keys To An Authentic Voice — The Building Block of Social Media Marketing Success

The Legal Service Value Conundrum: Who Is The Beholder?

By Eric Fletcher on July 21, 2014
Posted in Art of Listening, Business Development, Client Feedback

A Guest Post, by lawyer, law professor and process consultant, Larry Bridgesmith. 

Beauty

…
Continue Reading The Legal Service Value Conundrum: Who Is The Beholder?

What Went Wrong When Marketing Failed To Deliver

By Eric Fletcher on May 13, 2014
Posted in Art of Listening, Business Development, Marketing

Where did marketing miss the boat?

Attendance was half of what was expected. The new …
Continue Reading What Went Wrong When Marketing Failed To Deliver

Five Keys to the Role of Marketing and Business Development in Today’s Law Firm

By Eric Fletcher on March 31, 2014
Posted in Art of Listening, Branding, Business Development, Communication, Strategic Planning

When marketing first inched its way into the legal industry, the mere announcement of capabilities…
Continue Reading Five Keys to the Role of Marketing and Business Development in Today’s Law Firm

Winning The Debate or Collaborating Toward Success?

By Eric Fletcher on December 18, 2013
Posted in Art of Listening, Business Development, Leadership

There are few things we value more than winning.  From t-ball to spelling bees…
Continue Reading Winning The Debate or Collaborating Toward Success?

Want ROI From Marketing Communication? Shift Your Focus From Message Delivery To The Rules Of Engagement

By Eric Fletcher on December 13, 2013
Posted in Art of Listening, Client Feedback, Communication, Marketing, Social Media

Here’s the problem: we act like once we’ve delivered a message — transmitted it, produced…
Continue Reading Want ROI From Marketing Communication? Shift Your Focus From Message Delivery To The Rules Of Engagement

For A Message That Motivates, Begin With Intentional Listening

By Eric Fletcher on December 11, 2013
Posted in Art of Listening, Communication, Marketing

NOTE: This post on Intentional Listening originally appeared at MENGOnline.  With thanks to the …
Continue Reading For A Message That Motivates, Begin With Intentional Listening

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About this blog

Conversation is a critical cornerstone of dynamic relationships. For anyone attempting to connect and communicate — whether at a personal, team or community level — the higher quality the dialogue, the more dynamic the connection. And the better the fodder, the better the conversation. That’s where we begin here. Our preoccupation is the multi-faceted discussion of marketing and business development.

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